{"id":31213,"date":"2023-05-20T12:31:15","date_gmt":"2023-05-20T15:31:15","guid":{"rendered":"https:\/\/radiorevelacionfm.cl\/?p=31213"},"modified":"2023-05-20T12:58:49","modified_gmt":"2023-05-20T15:58:49","slug":"edelaysen-activo-plan-de-contingencia-ante-sistema-frontal-anunciado-para-este-domingo-en-la-zona","status":"publish","type":"post","link":"https:\/\/radiorevelacionfm.cl\/?p=31213","title":{"rendered":"Edelaysen activa plan de contingencia ante sistema frontal anunciado para este domingo en la zona"},"content":{"rendered":"<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  \" style='border-radius:0px; '><div  class='avia-image-container  av-styling-    avia-builder-el-1  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img decoding=\"async\" class='wp-image-31220 avia-img-lazy-loading-not-31220 avia_image' src=\"https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1.jpg\" alt='' title='2-8-1 (1)' height=\"600\" width=\"808\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1.jpg 808w, https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1-300x223.jpg 300w, https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1-768x570.jpg 768w, https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1-705x524.jpg 705w, https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1-450x334.jpg 450w, https:\/\/radiorevelacionfm.cl\/wp-content\/uploads\/2023\/05\/2-8-1-1-600x446.jpg 600w\" sizes=\"(max-width: 808px) 100vw, 808px\" \/><\/div><\/div><\/div><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-2  el_after_av_one_full  el_before_av_one_full  column-top-margin\" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong><span style=\"font-size: 18pt;\">Edelaysen activa plan de contingencia ante sistema frontal anunciado para este domingo en la zona<\/span><\/strong><\/p>\n<div id=\"gtx-trans\" style=\"position: absolute; left: -50px; top: 4.31534px;\">\n<div class=\"gtx-trans-icon\"><\/div>\n<\/div>\n<\/div><\/section><\/div><\/p>\n<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-4  el_after_av_one_full  el_before_av_hr  column-top-margin\" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: justify;\">Ante el pron\u00f3stico de viento y lluvia que la Direcci\u00f3n Meteorol\u00f3gica de Chile hizo para las regiones del Bio Bio hasta Ays\u00e9n, este fin de semana, Edelaysen activ\u00f3 su plan de contingencia para atender, de manera eficiente, los requerimientos de vecinos ante posibles cortes de suministro el\u00e9ctrico producto del temporal.<\/p>\n<p style=\"text-align: justify;\">Este plan contempla el refuerzo de personal de terreno, log\u00edstico y de atenci\u00f3n en contact center y redes sociales, con el prop\u00f3sito de dar una r\u00e1pida respuesta a los usuarios, indic\u00f3 el jefe Servicio al Cliente de\u00a0Edelaysen, Patricio Raimilla.<\/p>\n<p style=\"text-align: justify;\">\u201cAnte una posible falta de suministro, es muy importante que nuestros clientes nos avisen a trav\u00e9s de nuestros canales de contacto para acudir al sector, reparar las instalaciones y reanudar el servicio lo antes posible\u201d, enfatiz\u00f3 el ejecutivo.\u00a0Adem\u00e1s, invit\u00f3 a los vecinos a mantener contacto permanente con la empresa a trav\u00e9s de las plataformas digitales que han implementado, como el bot\u00f3n \u201c<strong>Estoy sin Luz\u201d<\/strong>\u00a0en la p\u00e1gina web, el mapa de desconexiones y la APP para tel\u00e9fonos m\u00f3viles. Para emergencias tambi\u00e9n est\u00e1 disponible la l\u00ednea gratuita 800 600\u00a0803.<\/p>\n<p style=\"text-align: justify;\">\u201cNuestras brigadas, personal t\u00e9cnico y de atenci\u00f3n al cliente estar\u00e1n trabajando con turnos reforzados para poder responder los eventuales requerimientos de nuestros usuarios producto de este sistema frontal\u201d, finaliz\u00f3\u00a0Patricio Raimilla.<\/p>\n<p style=\"text-align: justify;\"><strong>Canales de atenci\u00f3n<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">Twitter @edelaysen<\/li>\n<li style=\"text-align: justify;\">Fanpage de Facebook @edelaysen<\/li>\n<li style=\"text-align: justify;\">Bot\u00f3n Estoy sin luz en la web: <a href=\"https:\/\/www.gruposaesa.cl\/edelaysen\/estoy-sin-luz\/\">Mapa Fallas &#8211; Grupo Saesa<\/a><\/li>\n<li style=\"text-align: justify;\">Mapa de desconexiones en la web<\/li>\n<li style=\"text-align: justify;\">APP Edelaysen<\/li>\n<li style=\"text-align: justify;\">L\u00ednea 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